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An agentic session is considered efficient or optimal when the agent provides a precise answer or resolution to every user ask, with an efficient path. An ask could be a question that requires an answer, or a request that requires a resolution through tool usage. Efficiency here means the agent does not make redundant tool calls, ask redundant questions/clarifications to the user, is precise and concise in its communication, and reaches its goal in minimal steps needed. This is a boolean metric that indicates whether the agent is efficient.

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Agent Efficiency at a glance

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When to use this metric